Privacy Policy

CellSafe Co. Ltd. (hereinafter referred to as the "Company") complies with the "Personal Information Protection Act" and the "Act on Promotion of Information and Communication Network Utilization and Information Protection" and is committed to protecting the privacy and rights of individuals and ensuring the proper handling of complaints related to personal information. To achieve this, the Company has established the following privacy policy, which it abides by. The Company's "Privacy Policy" may be subject to changes in accordance with changes in relevant laws, regulations, or internal operational policies.

If there are changes to the Company's "Privacy Policy," the revised policy will be displayed at the business premises or announced through the Company's website (http://cells-safe.com/).

Article 1 : Purpose of Processing Personal Information

The Company uses personal information for the following purposes. The collected personal information will not be used for purposes other than those specified below. In case of a change in the purpose of use, the Company will take necessary measures, including obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act.

  • Verification and response to inquiries and other requests related to the company/products
  • Dispatch of goods, invoices, etc.
Article 2 : Processing and Retention Period of Personal Information

The Company, in principle, discards information without delay after the purpose of collecting and using personal information is achieved. However, for the following information, the Company retains it for the specified period for the reasons stated:

  • Online inquiry information
    • Required items: Name, phone number (contact), affiliation (company name/institution/school name), country, email address, inquiry type, inquiry content, consent for information collection
    • Optional items: Position, detailed affiliation, address, postal code
    • Retention period: Until withdrawal and deletion request
    • Reason for retention: Management of online inquiries and requests
Article 3 : Provision of Personal Information to Third Parties

The Company processes the personal information of the information subject within the scope specified in Article 1 for the purpose of personal information processing. Personal information will not be used or provided to third parties beyond this scope without the prior consent of the information subject, except in the following cases:

  • With separate consent from the information subject When there is a special provision in other laws
  • When it is deemed necessary for the urgent life, body, property interests of the information subject or a third party who cannot express their intention or obtain prior consent due to unknown address, etc.
  • When it is necessary for statistical or academic research purposes, providing personal information in a form that cannot identify specific individuals.
Article 4 : Outsourcing of Personal Information Processing

The Company outsources the processing of personal information to improve services. The Company has stipulated necessary matters to ensure the secure management of personal information in outsourcing contracts in accordance with relevant laws. The outsourcing agency and the details of the outsourcing business are as follows:

  • Outsourced party : Holic Design Corporation
  • Outsourced business content : Website operation (management operation, service development and testing, service usage analysis)
  • Outsourcing period : Until the end of the outsourcing contract
Article 5 : Rights and Obligations of Information Subjects and Methods of Exercising Them

Information subjects may exercise the following rights related to personal information protection against the Company at any time:

  • Request for access to personal information
  • Request for correction if there are errors
  • Request for deletion
  • Request for processing suspension
    • The exercise of rights under paragraph 1 can be made to the Company in writing, by phone, email, facsimile (FAX), etc., and the Company will take prompt action.
    • If an information subject requests correction or deletion of his/her personal information under paragraph 1, the Company will not use or provide the information until the correction or deletion is completed.
    • The exercise of rights under paragraph 1 can be made through a legal representative or agent of the information subject. In this case, a power of attorney according to the attached Form 11 of the Enforcement Rules of the Personal Information Protection Act must be submitted.
    • Information subjects must not infringe on the personal information and the privacy of individuals or third parties processed by the Company in violation of laws and regulations, including the Personal Information Protection Act.
Article 6 : Procedure and Method of Personal Information Disposal

The Company promptly disposes of personal information when the retention period of personal information has elapsed, the purpose of processing is achieved,

etc. However, in cases where personal information needs to be retained under other laws despite the expiration of the agreed retention period, the Company transfers the information to a separate database (DB) or stores it in a different location. The procedure and method of personal information disposal are as follows:

  • Disposal procedure
    • The Company selects personal information for disposal, obtains the approval from the Company's personal information protection manager, and disposes of the personal information. Information collected will not be used for purposes other than those specified by relevant laws and customer consent.
  • Disposal method
    • Personal information in paper format is shredded or incinerated.
    • Electronic documents are destroyed using technical methods that make recovery or reproduction impossible.
Article 7 : Purpose and Refusal of Automatic Collection of Personal Information

The Company uses "cookies" to identify and store information on its subjects when necessary for website operation.

Cookies are very small text files sent by the server operating the website to the information subject's browser, stored in the information subject's computer hard drive. Cookies do not personally identify the information subject.

  • Purpose of use
    • The Company uses cookies to analyze information such as the visit and usage patterns of information subjects, search content, information subject size, IP address, service usage records, and records of improper use to improve services. Information subjects have the right to choose whether to install cookies. Therefore, information subjects can allow or deny all cookies by setting options in the web browser or confirm each time a cookie is saved.
  • Refusal of cookie collection
    • Cookies do not store information that identifies individuals, such as names or phone numbers, and information subjects have the right to choose whether to install cookies. Therefore, information subjects can allow or deny all cookies by setting options in the web browser or confirm each time a cookie is saved. However, refusing to install cookies may make web browsing inconvenient and may cause difficulties in using some services that require login.
  • Example of setting method
    • For Internet Explorer: Tools menu at the top of the web browser > Internet Options > Privacy > Settings
    • For Chrome: Settings menu on the right side of the web browser > Display advanced settings at the bottom of the screen > Content settings button for privacy > Cookies
Article 8 : Contact Information of Personal Information Management Manager

The Company has designated the following department and personal information protection manager to protect personal information, handle complaints related to personal information, and manage personal information:

  • Personal information management manager
    • Name/Position: Director Park Hyo-nam
    • Contact: 031-285-9958
    • Email: customer@cells-safe.com
Article 9 : Method of Remedying Rights Violations

Information subjects can contact the following organizations for damage relief, consultation, etc., regarding personal information infringements:

These agencies are separate from the company, and if you need to report or consult on other personal information breaches, please contact the relevant agency below:

  • Personal Information Breach Reporting Center
    • (Without Area Code) 118 / https://privacy.kisa.or.kr
  • Personal Information Dispute Resolution Commission
    • 1833-6972 / https://kopico.go.kr
  • Supreme Prosecutor's Office Cyber Investigation Division (spo.go.kr)
    • (Without Area Code) 1301/ https://cid@spo.go.kr
  • National Police Agency Cyber Safety Bureau
    • (Without Area Code) 182 / https://cyberbureau.police.go.kr

Additionally, individuals who have suffered harm to their rights or interests due to dispositions made by public agencies regarding requests for access, correction/deletion, or suspension of processing of personal information can file an administrative lawsuit under the Administrative Adjudication Act.

  • Central Administrative Appeals Commission
    • Refer to https.simpan.go.kr for contact information.
Article 10 : Miscellaneous

Please note that our company's "Privacy Policy" does not apply to websites linked on this site if they collect personal information.

Article 11 : Duty to Notify

In the event of changes to the privacy policy for legal or service-related reasons, the company may modify the privacy policy. When the privacy policy is modified, the company will post the changes, and the revised privacy policy will take effect seven days after the posting date.

However, in cases where there are significant changes to the rights of users, such as changes to the items of collected personal information or purposes of use, the company will notify users in advance through the website at least 30 days before the changes take effect.

  • Notice Date
    • December 01, 2023
  • Effective Date
    • December 01, 2023

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